Arts IT Savvy

Just followed the simple, and comprehensive instructions on the ITS website for connecting the iPhone to the Monash Wireless network.  Worked beautifully. Straight forward, clear steps and screenshots.

Then tried the instructions for email, and specifically (as ArtsIT are now on Lotus Notes) those instructions. Hmm – not so good.  The syntax for the mail cluster is wrong, and the instructions didn’t result in email anyway.  Strangely, the settings for my pre-lotus notes days were still in my profile on the phone (ie using mail.monash.edu.au) actually worked, even though they probably shouldn’t have, and others have managed to crash the entire (new) mail server by using them, so didn’t want to cause that (and thus trying to get the Lotus Notes settings working).

Am investigating further, and will hopefully have a result soon.  It must be pretty close, given that I was able to access the email through the incorrect channel!

Update – problem seems to be that I had settings from pre-Lotus Notes days.  Deleting that account completely and redoing the settings from scratch got mail working.  However, we are there now, and seem to be all up and running.  Even so, the mail instructions did assume a higher level of familiarity with the device (and where the mail settings are found).  Still, not a problem for the majority of users (so long as the syntax is corrected (has been mentioned to ITS)).

I’ve taken the liberty of repeating some info from the Monash Technical Mailing list here:

If you find in ESS that the date is diplayed in the US format, then this article will assist you in getting it displayed correctly.

Browser settings affect how dates are displayed in ESS.  If the day and month are transposed, (i.e mm/dd/yyyy), the “Languages” may need to be changed in the browser to English/Australia [en-au]  so that dates are displayed properly.  Instructions to do that are as follows:

Firefox Version 2

1.        Open Firefox and select Options from the Tools menu
2.        Select the Advanced icon and then click on the General Tab
3.        In the Language section click the Choose button
4.        In the ‘Languages in order of preference’ box you need to move the English/Australia[en-au] option to the top of the list by using the Move Up or Move Down buttons
5.        If English/Australia [en-au] is not available, click on ‘Select a language to add’ and select English/Australia [en-au] and repeat step 4 to move it to the top of the list
6.        Click on OK once complete
7.        Log off and restart Firefox before attempting to use ESS again

Firefox Version 3

1.        Open Firefox and select Options from the Tools menu
2.        Select the Content icon
3.        In the Language section click the Choose button
4.        In the ‘Languages in order of preference’ box you need to move the English/Australia[en-au] option to the top of the list by using the Move Up or Move Down buttons
5.        If English/Australia [en-au] is not available, click on ‘Select a language to add’ and select English/Australia [en-au] and repeat step 4 to move it to the top of the list
6.        Click on OK once complete
7.        Log off and restart Firefox before attempting to use ESS again

Internet Explorer

1.        Open Internet Explorer and select Internet Options from the Tools menu
2.        Select the General tab
3.        Click on the Languages button located at the bottom of the window (above the OK button)
4.        In the Language box make sure ‘English (Australia) [en-au]‘ is available and located at the top of the language list.  Use the Move Up or Move Down buttons to move it to the top of the list.
5.        If ‘English (Australia) [en-au]‘ cannot be seen, click the Add button and select it from the available list, click OK and move to top of list if necessary.